Effective Date: March 3, 2026
Last Updated: March 3, 2026
1. Introduction
Crossroads Firearms Training (“Company,” “we,” “our,” or “us”) operates a firearms training and safety instruction business serving customers in Indiana, Illinois, and Kentucky. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for training, or communicate with us.
By using our Website, you agree to the terms of this Privacy Policy.
2. Information We Collect
Because we provide firearms and self-defense training services, we may collect the following information:
A. Personal Information You Provide
When you register for a course, submit a contact form, or communicate with us, we may collect:
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth (if required for course eligibility)
- Emergency contact information
- Payment information (processed through third-party payment providers)
- Any information you provide related to course registration or certification
B. Training & Certification Information
For certain classes (e.g., concealed carry or certification courses), we may collect:
- Government-issued identification (if required for verification)
- State residency information
- Course completion records
- Certification documentation
We only collect information necessary to conduct lawful training and maintain required records.
C. Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Date and time of access
- Referring website
D. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve Website functionality and analyze traffic. You may adjust your browser settings to refuse cookies if desired.
3. How We Use Your Information
We use your information to:
- Register you for training courses
- Verify eligibility for firearms-related instruction
- Process payments
- Maintain required training or certification records
- Communicate important course information
- Respond to inquiries
- Send newsletters or promotional materials (only if you opt in)
- Improve our Website and services
- Comply with applicable laws and regulations
We do not collect firearm ownership information through our Website unless voluntarily provided for training purposes.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information:
- With third-party payment processors to complete transactions
- With certification organizations when necessary to issue credentials
- With legal or regulatory authorities if required by law
- In connection with a business transfer (e.g., merger or sale of assets)
All third-party providers are required to maintain appropriate safeguards for your information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission is completely secure, and we cannot guarantee absolute security.
Sensitive information, such as payment data, is processed through secure third-party platforms and is not stored on our servers unless specifically stated.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide training services
- Maintain certification records
- Comply with legal or regulatory requirements
- Resolve disputes and enforce agreements
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal recordkeeping requirements)
- Opt out of marketing communications
To exercise these rights, contact us at:
Email: privacy@crossroads-training.com
8. Third-Party Links
Our Website may contain links to third-party websites (such as payment processors or certification organizations). We are not responsible for the privacy practices of those sites.
9. Children’s Privacy
Our Website and services are not intended for individuals under 18 years of age unless participating in authorized youth programs with parental consent. We do not knowingly collect personal information from children under 13.
10. Compliance With Laws
We operate in compliance with all applicable federal and state laws governing firearms instruction and recordkeeping. Where required by law, certain information may be maintained or disclosed to appropriate authorities.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. State-Specific Privacy Rights
Because we operate in Indiana, Illinois, and Kentucky, the following additional disclosures may apply to residents of those states.
A. Indiana Residents
Under the Indiana Consumer Data Protection Act (ICDPA), Indiana residents may have the right to:
- Confirm whether we are processing your personal data
- Access your personal data
- Correct inaccuracies in your personal data
- Request deletion of your personal data (subject to legal recordkeeping requirements)
- Obtain a copy of your personal data in a portable format
- Opt out of the processing of personal data for targeted advertising
We do not sell personal data.
To exercise your Indiana privacy rights, please contact us at:
Email: privacy@crossroads-training.com
We will respond within the time period required by applicable law.
B. Illinois Residents
Illinois residents are entitled to certain protections under Illinois law, including:
1. Biometric Information Privacy Act (BIPA)
We do not collect, store, or process biometric identifiers (such as fingerprints, facial recognition data, retina scans, or voiceprints) through our Website.
If biometric data were ever collected for lawful training or verification purposes, it would be:
- Collected only with written consent
- Retained only as long as legally necessary
- Permanently destroyed according to Illinois law
2. Illinois Personal Information Protection Act (PIPA)
In the event of a data breach involving personal information as defined by Illinois law, affected Illinois residents will be notified in accordance with statutory requirements.
3. Consumer Privacy Rights
Illinois residents may request access to and correction of personal information we maintain, subject to lawful recordkeeping requirements related to firearms instruction and certification.
C. Kentucky Residents
Kentucky currently does not have a comprehensive consumer privacy statute equivalent to Indiana or Illinois. However, Kentucky residents are protected under:
- Kentucky data breach notification laws
- Applicable federal privacy regulations
Kentucky residents may request access to, correction of, or deletion of their personal information, subject to:
- Legal record retention requirements
- Certification record requirements
- Safety and compliance obligations
We do not sell personal information of Kentucky residents.
13. Data Breach Notification
In the event of a data security incident involving personal information, we will notify affected individuals in accordance with applicable Indiana, Illinois, Kentucky, and federal law.
14. Contact Information
If you have any questions or would like to exercise your privacy rights, please contact:
Jeff Miller
110 Seminary Street
Rockport, IN 47635
jeff@crossroads-training.com
(812) 629-5328